Privacy Policy

Last updated: 5 August 2026

This Privacy Policy explains how personal data is collected, used, and protected when you visit this website or submit an enquiry to Nicole Lau, a property consultant operating under GT Nelson Realty Sdn Bhd. This Policy is issued in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

1. What Personal Data We Collect

When you use the contact form, WhatsApp link, or otherwise get in touch through this website, we may collect:

• Your full name, email address, and phone/WhatsApp number.
• Your stated property interest, budget range, and any message or preferences you share.
• Technical data collected automatically, such as browser type, general location (city-level), device type, and pages visited, including through Google Ads and Google Analytics for advertising measurement.

2. Purpose of Collection

Your personal data is collected and processed for the following purposes:

• To respond to your property enquiry and provide consultation, viewing arrangements, and after-sales support.
• To share your enquiry with GT Nelson Realty Sdn Bhd and, where relevant, developer partners, solely for the purpose of processing your request.
• To communicate with you via phone, WhatsApp, or email regarding your enquiry.
• To measure and improve the performance of our advertising campaigns (including Google Ads conversion tracking) and to comply with legal or regulatory obligations.

We do not sell, rent, or trade your personal data to unrelated third parties.

3. Legal Basis & Consent

We process your personal data on the basis of your consent, given when you voluntarily submit the contact form and tick the consent checkbox, or when you initiate contact via WhatsApp. You may withdraw consent at any time as described in Section 6 below.

4. Data Sharing & Disclosure

Your enquiry and personal data may be shared as follows:

• Nicole Lau and GT Nelson Realty Sdn Bhd — your data is shared with Nicole Lau and GT Nelson Realty Sdn Bhd's staff for the purpose of responding to and managing your enquiry.
• Relevant developer or project representative — where you have expressed interest in a specific project, your enquiry details may be shared with the relevant developer's sales team or project representative, but only to the extent necessary to progress your specific request and only when directly relevant to your enquiry. Your data is not shared with developers as a matter of course.
• Service providers — we use third-party service providers (e.g. website hosting, analytics, and advertising platforms including Google) strictly to operate this website and measure advertising performance. These providers are bound by their own data protection obligations.

We do not sell, rent, or disclose your personal data to any unrelated third party without your consent, unless required by applicable law.

5. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes described above, or as required under Malaysian law (including tax and company record-keeping obligations), after which it is securely deleted or anonymised.

6. Your Rights Under the PDPA

Subject to the PDPA, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete personal data.
• Withdraw your consent to the processing of your personal data.
• Limit the processing or request deletion of your personal data, where applicable.

To exercise any of these rights, please contact us using the details in the Data Controller box above, or via WhatsApp at +6012-782 5764.

7. Cookies & Online Advertising

This website may use cookies and similar technologies, including Google Ads and Google Analytics, to measure advertising performance and improve the user experience. You can disable cookies at any time through your browser settings; note that some site features may not function correctly if cookies are disabled.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

10. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact GT Nelson Realty Sdn Bhd at 03-8787 8569, or Nicole Lau directly via WhatsApp at +6012-782 5764.